Shop Policies

Ordering

To order a pattern or a kit, click the "Add to Cart" button for the item(s) you wish to purchase. When you are finished, select the "View Cart" button, and select the Paypal button to enter your payment information.

 

Payment

Payment is accepted through Paypal, which accepts most major credit and debit cards (VISA, Mastercard, Discover, and American Express). A Paypal account is not required to complete your purchase. All prices are in US dollars.

Any items shipped to a California address must be charged 7.75% sales tax (San Diego rate, effective 1/1/17).

 

Shipping

Patterns

All patterns are delivered electronically as PDF files. Once the checkout process is completed, click "Complete Purchase" and you will be directed to a page where you can download your purchased patterns. You will also receive a follow-up e-mail with instructions on how to download the patterns. Please note that the pattern download links are specific for each customer, and will expire after a set amount of download attempts. Please contact me if you are having any issues downloading your purchased patterns.

The customer is responsible for the software necessary to view PDF files, and for all the materials needed to print the pattern. The PDF files range in size from 2 to 12 MB. A free PDF viewer is available from Adobe.

Printed patterns are available only by request for an additional $5 per pattern. Please contact me if you are interested.

Kits

Kits are shipped in a bubble-lined mailer via USPS First Class Mail, usually within 1-3 business days (note: shipping may take 7-10 business days during my maternity leave. See this link for more information). The kit price includes First Class Mail shipping and handling fees to both domestic and international destinations. Kits do not include instructions; the corresponding pattern must be purchased separately.

Faster shipping methods such as Priority Mail or FedEx are available by request, but the customer is responsible for the increased shipping charges.

Any applicable customs paperwork is completed accurately and attached to each international order. The customer is responsible for any duties or fees such as VAT or other sales taxes on orders shipped to international addresses.

 

Refunds and Returns

Sorry, there are no refunds on patterns or kits. I make every attempt to ensure an excellent standard of quality in my beading products. If you encounter any problems with your order, please contact me.

Want to get an idea of my writing style before purchasing one of my patterns? Check out my free patterns.

 

Privacy Statement

Customer data including e-mail and physical addresses are kept private, and are not shared with third parties. All payment information including credit card information is processed by Paypal, and is subject to their privacy policies. Bead Origami does not gain access to any credit card information from any Paypal transactions.